Tetra Pak wins fifth straight Kepner-Tregoe award for service operations

Tetra Pak received the Kepner-Tregoe Global Excellence Award for Service Operations for the fifth year in a row on Sept. 2, 2026, recognizing its work helping food and beverage producers improve productivity, reliability and resource efficiency. The award underscores how Tetra Pak’s service model is tied to lower downtime, stronger resilience and more sustainable operations.

Why it matters: - The award signals outside recognition for Tetra Pak’s service business at a time when food and beverage producers face higher costs, tougher sustainability targets and more complex production lines. - Better equipment reliability, lower unplanned downtime and improved resource use can directly affect plant output and operating costs. - The recognition also highlights how structured problem solving and digital service tools are becoming more central to industrial support models.

What happened: - Tetra Pak received the Kepner-Tregoe Global Excellence Award for Service Operations for the fifth consecutive year on Sept. 2, 2026, in Princeton, New Jersey. - The award recognizes Tetra Pak Services for helping food and beverage producers improve operational performance and resilience. - The honor was presented as part of the Kepner-Tregoe Global Excellence Awards program.

The details: - Tetra Pak Services combines expert consulting, advanced digital solutions, predictive maintenance, workforce capability development and tailored service agreements. - The service offering is designed to reduce unplanned downtime and optimize operations. - Tetra Pak also focuses on helping customers use energy, water and other resources more efficiently. - The company says its support helps producers improve productivity, equipment reliability and resource efficiency. - Kepner-Tregoe said the recognition reflects Tetra Pak’s ability to translate operational excellence, technical expertise and digital innovation into measurable customer value. - Fabio Raffone, vice president, business sector labour, Tetra Pak Services, said the award reflects the commitment of Tetra Pak employees and their work solving complex challenges for customers. - Raffone said Tetra Pak’s digital technologies and expert support help producers strengthen performance, reduce disruption and build more resilient operations.

Between the lines: - The fifth straight win suggests Tetra Pak is using service operations as a differentiator, not just a support function. - The award also reinforces a broader industry shift toward predictive maintenance and data-driven service models. - Kepner-Tregoe frames the recognition around measurable business results, which gives the award more weight than a generic industry accolade.

What's next: - Tetra Pak is likely to continue leaning on digital service tools, technical support and predictive maintenance as customer pressure rises around cost, uptime and sustainability. - The company’s service portfolio will remain tied to operational resilience and resource efficiency, two themes that are likely to stay central for food and beverage manufacturers.